Post critical incident staff support
The Post Critical Incident Staff Support GuidelineOnly available from a QH networked computer provides a framework to ensure a consistent approach to staff support across our organisation, minimising the harm that may arise from psychosocial hazardsOnly available from a QH networked computer such as exposure to traumatic incidents that occur in the workplace.
The guideline provides a minimum standard for debriefing and supporting staff that can be adapted to meet the needs of each facility.
What is a critical incident?
A critical incident is any significant event, clinical or non-clinical, out of the range of expected experiences that has the potential to overwhelm a person’s capacity to cope.
Situations that are considered significant events that have the potential to cause a disruption to an employee’s sense of safety and wellbeing include, but are not limited to:
- patient adverse event or near miss,
- exposure to confronting trauma or death,
- serious workplace accident,
- exposure to a tragic or grief inducing incident and,
- occupational violent confrontation, physical threat, or assault.
To learn more, watch this quick video or read the guidelineOnly available from a QH networked computer.
For further support please contact mnvalues@health.qld.gov.au.